Don't miss June's Paper Plant Club kit – orders close in

00DAYS

00HOURS

00MIN

00SEC

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

GALLERY BLOG ABOUT FAQ

FAQs

About the kits

Getting started and plans

Shipping and delivery

Billing and subscriptions

Gifts

Accounts and support

If you cannot find the answer you are looking for, click here to get in touch.

Don't miss June's Paper Plant Club kit – orders close in

00DAYS

00HOURS

00MIN

00SEC

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

GALLERY BLOG ABOUT FAQ

FAQs

About the kits

Getting started and plans

Shipping and delivery

Billing and subscriptions

Gifts

Accounts and support

If you cannot find the answer you are looking for, click here to get in touch.

Don't miss June's Paper Plant Club kit – orders close in

00DAYS

00HOURS

00MIN

00SEC

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

Don't miss June's Paper Plant Club kit – orders close in:

00DAYS

00HOURS

00MIN

00SEC

JOIN TODAY

FAQs

About the kits

+−What do I get in my kit?

+−Do I need anything else to get started?

+−How long does each plant take to make?

+−I have a health condition - will these be suitable for me?

Getting started and plans

+−What is the difference between the Paper Plant Starter Kit and the Paper Plant Club?

+−Is the Starter Kit a subscription?

+−What is the difference between Monthly, 12 month prepaid and gift plans?

+−What about plants I have missed?

+−What if I fall behind or get a backlog of kits?

+−I am on an older plan - how do I know what I originally signed up for?

Shipping and delivery

+−When will my kit or box ship?

+−How long will delivery take?

+−What countries do you ship to?

+−How do I change my shipping address?

+−My kit has not arrived - what should I do?

+−Something arrived damaged, what happens now?

Billing and subscriptions

+−When will I be billed?

+−Do subscriptions auto-renew?

+−Can I pause or cancel my subscription?

+−I am on a legacy multi-month plan - what happens if I cancel early?

+−Can I change my subscription length?

+−How do I update my billing information?

+−Are payments secure?

+−Why was my subscription renewed?

Gifts

+−Can I give this as a gift?

+−Will my giftee see any prices or bills?

+−Do the gifts auto-renew?

+−When will their gift arrive?

+−Can my giftee join the email list or community?

+−What if I need the gift to arrive around a specific date?

Accounts and support

+−How do I log into my account?

+−How do I change my email, address or payment details?

+−I cannot find the answer I need - how do I contact you?

FAQs

About the kits

+−What do I get in my kit?

+−Do I need anything else to get started?

+−How long does each plant take to make?

+−I have a health condition - will these be suitable for me?

Getting started and plans

+−What is the difference between the Paper Plant Starter Kit and the Paper Plant Club?

+−Is the Starter Kit a subscription?

+−What is the difference between Monthly, 12 month prepaid and gift plans?

+−What about plants I have missed?

+−What if I fall behind or get a backlog of kits?

+−I am on an older plan - how do I know what I originally signed up for?

Shipping and delivery

+−When will my kit or box ship?

+−How long will delivery take?

+−What countries do you ship to?

+−How do I change my shipping address?

+−My kit has not arrived - what should I do?

+−Something arrived damaged, what happens now?

Billing and subscriptions

+−When will I be billed?

+−Do subscriptions auto-renew?

+−Can I pause or cancel my subscription?

+−I am on a legacy multi-month plan - what happens if I cancel early?

+−Can I change my subscription length?

+−How do I update my billing information?

+−Are payments secure?

+−Why was my subscription renewed?

Gifts

+−Can I give this as a gift?

+−Will my giftee see any prices or bills?

+−Do the gifts auto-renew?

+−When will their gift arrive?

+−Can my giftee join the email list or community?

+−What if I need the gift to arrive around a specific date?

Accounts and support

+−How do I log into my account?

+−How do I change my email, address or payment details?

+−I cannot find the answer I need - how do I contact you?